Performance Reporting – Who Cares?

y Jeff Tryens, former Deputy Director for Performance Mangement, New York City under Mayor Michael Bloomberg Call it what you will – performance management, managing for results, data-driven decision making – it‘s what good government managers aspire to these days. We true believers are convinced that reliable, timely data on inputs, activities, outputs and outcomes… Read More

Five Elements of City Performance Improvement

The City of Carlton, Oregon engaged a team to establish a performance management approach that improves Carlton City government results. Under the new approach, the City would continually focus on its mission and goals and use performance information in management and policy decision-making. A results-oriented focus would permeate the City government’s strategic planning, budgeting, measuring,… Read More